Kaizen technology experts work with businesses to provide services across the IT spectrum. Kaizen’s services include:
- IT strategic planning and assessment
- Infrastructure design
- Virtualization
- Cloud computing
- Messaging
- Application integration
- Unified messaging
- High availability
- Co-location, business continuity and disaster recovery, and data center design
Kaizen helps you assess your business processes, identify your functional requirements, and develop RFP and RFI documents to ensure vendor offerings meet your company’s requirements and produce a high return on your technology investments.
Kaizen is vendor agnostic. We help select vendors based on objective RFP and RFI responses, and assist with contract negotiation. Kaizen will assist your team with project management and implementation, and will help you have your systems audit-ready. We develop communications plans to foster change management, and we train your staff to make the process seamless for your organization.
Kaizen’s Vendor Management Service can assist you with negotiating your hardware and software maintenance contracts, and manage their renewal. You will no longer will have to worry about costly missed notification dates which trigger automatic and unwanted contract renewals.
- Strategic Technology Planning and IT Evaluation
Are your IT services meeting the strategic objectives of your enterprise? Do your key stakeholders have full input into the content of your IT strategic plan? Does IT operate as an internal business partner in support of lines of business, departments and end users? Does IT drive all technology initiatives? What systems are underutilized? What systems need upgrade or expansion to meet their projected return on investment? What systems can be retired or upgraded? What new systems could be considered to add efficiency and cost savings to enterprise operations? Kaizen experts have faced these issues head on, with success, and can assist you with refining and charting a new strategic plan for IT services.
- IT Implementation
Kaizen experts will collaborate with you to tailor IT services to support your focused needs. We can help develop business case justification, RFP/RFI preparation, vendor selection, contract negotiation, develop communications plans, conduct system selection and implementation, and provide training and HelpDesk support for your current and future products and services.
- IT Support
Kaizen experts have over 100 years combined experience working “inside,” dealing with the operational and staffing issues you face each day. Kaizen consultants will collaborate with you to provide guidance and assistance to optimize your operations, and fill the gaps in your IT support organization.
- Cloud Services
What cloud-based services are appropriate for use by your enterprise? Do your communication and security infrastructures support cloud services? What are the benefits? What are the considerable risks? How do you maintain data integrity, apply retention policy, and establish service level agreements? How do you ensure your cloud provider meets the regulatory requirements of your industry and enterprise? What disaster recovery policies, procedures, and capabilities will your cloud vendor guarantee? Kaizen experts will help guide you through the potential minefield of cloud services by working with you to develop comprehensive cloud services assessment and implementation plans which cover these and other cloud business risks. These will ensure cloud services provide the cost savings and flexible service it advertises. Proceed with caution. Kaizen will help you avoid the risks and reap the rewards.
- Disaster Recovery Planning
Can you ensure your enterprise can continue its core operations in the aftermath of a catastrophic event? What are your vital services? How long can you operate and support your clients without vital services? How much data can you afford to lose? Kaizen experts will work with your management team to assess your Business Risk, develop and implement policies and procedures for risk avoidance, and select and install systems to ensure the viability of your company in the event of a catastrophic loss.
- Infrastructure and Co-Location
Do the data, voice, and video which flow within your enterprise do so at peak efficiency? Are your internal and external switching and routing systems tuned and optimized to support the flow of diverse information across your networks, among multiple locations, and to and from the “cloud?” How do you protect this diverse information? Kaizen consultants have the experience and expertise to optimize your network infrastructure, implement systems to replicate your data at secure offsite locations, and to protect your data, both within your “four walls” and to cloud locations.
- Outsourcing Support
Kaizen has a number of preferred vendors with whom we have worked, and with whom we would trust your records and your technologies. We will facilitate the interaction between you and those vendors.
